Services

We are proud to offer our clients a wide array of services covering every aspect of their solution. We can assist you in establishing the concepts & scope of your desired solution, initiate & manage the project throughout its lifecycle, provide hands-on expertise to build your solution & conduct handover & training activities in readiness for solution launch.

Advisory

Whether you are looking to commence a completely new 'green field' implementation, have an in-flight project which you would like impartially reviewed or have an existing solution in need of a healtcheck, Geniux can provide advisory assistance to you.

Pre-projects advisory

Formulation of the Project Charter, including actions such as:

Preparation of the Business Case

Project scoping & preparatory planning activities

Business requirement gathering workshops & interviews

Vendor assessment & selection exercises

In-flight projects advisory

Impartial, critical assessment of:

Project methodology, timescales & use of resources

Solution architecture

Technical approach & quality of content

Resource capability

Risk management

Mature solutions advisory

As-is solution healtcheck & recommendations for future development:

Review of solution scalability, robustness & resilience

Usage & satisfaction surveys

Currency of software & vendor support

Establish strategic roadmap for analytics

Technical project management

The success of any project can hinge on the capabilities of the project manager; such balancing the utilisation of resources against the expectations held for the finished solution. Having successfully managed the end-to-end delivery of solutions of all sizes, we are well placed to lead your project or provide guidance & reassurance should you be looking to manage your own project.

• Management of client & 3rd party personnel
• Budget tracking & reporting
• Stakeholder engagement
• Communications management
• Risk management & mitigation
• Business process redesign
• Test management

Solution architecture & delivery

The roots of our experience come from years of hands-on solution implementation. Having designed, built, tested & deployed many of the solutions we have had previous involvement in, our fundamental strength remains one of our most prominent client services. We can build a solution to your specifications with minimal overhead on your time & resources or work with you & a dedicated team throughout the development process.

• Determination of as-is & to-be software & hardware landscapes
• Solution architecture design
• Sizing & performance exercises
• Hands-on programming & configuration
• Testing & enhancement
• Mentoring of administrators
• Training of super-users & the user community
• Authoring technical documentation & user guides
• Formulation of backup & disaster recovery strategies